Voice And Chats Support

Digitide Solutions Limited is hiring a Voice And Chats Support in Annojiguda, Hyderabad. Salary is up to ₹20,000/month. Freshers can apply. There are 25 open positions.

In the employer’s words

Banking Voice & Chat Process Solve Customer Queries And Resolve Service-Related Issues. No Sales, No Targets, And No Pressure.Eligibility: Graduate | Fluent Hindi + Good English Salary: 16,000 Fixed + Up To 5,000 Monthly Bonus. Shift: Day Shift Location: Pocharam, Hyderabad No Registration. Languages : Telugu, Hindi, English

Salary

Compensation: ₹16,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Telugu
• Basic English
• Good English
• Freshers can apply
• Languages: Telugu, Hindi, English
• Someone calm under pressure and patient

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Annojiguda, Hyderabad, Telangana
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 2:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 25

If this job suits you, apply now — shortlisted candidates will be contacted by Digitide Solutions Limited.