Telecaller

Dignity Enterprises Private Limited is hiring a Telecaller in Karkhana, Hyderabad. There are 5 open positions. Salary is up to ₹19,000/month.

Employer’s description

Given The Data In The System And Followup The Field Executives.Clarify The Quaries Of Executives. Languages : Hindi, Telugu, English

Roles and responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, English
• A customer-first, patient attitude

Salary and benefits

Salary: ₹13,500 – ₹19,000 per month, based on skills and experience.

Quick facts

• Job location: Karkhana, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Dignity Enterprises Private Limited. It takes less than a minute.