Collection Executive

Dignity Solutions is looking for a Collection Executive to join its team in Maduravoyal, Chennai. Salary is up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of English and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Job at a glance

• Location: Maduravoyal, Chennai, Tamil Nadu
• Work mode: On-site
• Employment type: Full time
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Dignity Solutions reviews applications regularly.