Collection Field Executive

Dignity Solutions is hiring a Collection Field Executive in Koramangala, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil, Telugu, Kannada

Compensation

The salary for this role is ₹17,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Kannada, Tamil, Telugu
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil, Telugu, Kannada

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Location: Koramangala, Bengaluru, Karnataka
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Dignity Solutions today.