Tellecaller

Looking for a Tellecaller role in Rohini Sector 2, Delhi? Dikshant Enterprises is hiring now. The pay goes up to ₹15,000/month. The team is filling 2 vacancies.

Employer’s description

Job Overview:We Are Looking For A Confident, Polite, And Result-Oriented Telecaller / Customer Support Executive To Join Our Aquaguard Service Centre Team. The Ideal Candidate Will Be Responsible For Handling Customer Service Requests, Coordinating With Field Technicians, And Driving Business Growth By Renewing Annual Maintenance Contracts (Amc) With Existing Clients. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, calm under pressure attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Work location: Rohini Sector 2, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Dikshant Enterprises reviews applications regularly.