Customer Support Representative (Cs...

Dilli King Pvt Ltd wants to bring on a Customer Support Representative (Cs... for its Rangpuri, Delhi team. Salary is up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, patient attitude

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

Job at a glance

• Location: Rangpuri, Delhi, Delhi
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10.30 AM - 7 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Dilli King Pvt Ltd.