Customer Support Representative (Cs...

Looking for a Customer Support Representative (Cs... role in Airoli, Mumbai? Dipika (Yaspire Talent) is hiring now. 30 candidates will be hired for this role. Salary is up to ₹34,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• You are polite and patient

Pay and perks

Compensation: ₹20,000 – ₹34,000 per month.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30

Click Apply to send your profile to Dipika (Yaspire Talent). It takes less than a minute.