Quality Team Leader

Start your next role as a Quality Team Leader with Dipika (Yaspire Talent) in Koramangala, Bengaluru. Salary is up to ₹50,000/month. 30 candidates will be hired for this role.

Employer’s description

Bpo Quality Team Leader, Handling Quality Team. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Sales | Languages : English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Sales
• Languages: English
• A patient, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹35,000 – ₹50,000 per month.

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Work type: On-site
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Dipika (Yaspire Talent).