Telecaller

Diplomat Overseas is hiring a Telecaller in Mohali. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

We Are Looking For A Dynamic And Result-Driven Telecaller / Telesales Executive To Join Our Team. The Candidate Will Be Responsible For Handling Calls, Generating Leads, Explaining Our Services Like Study Visa/Visitor Visa And Converting Inquiries Into Clients. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Punjabi, Hindi

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi, Marketing, Punjabi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Punjabi, Hindi
• You are calm under pressure and customer-first

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Position details

• Location: Mohali, Punjab
• Vacancies: 5
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Diplomat Overseas reviews applications regularly.