Customer Service Executive Inbound

A new Customer Service Executive Inbound role is open at Direct Hiring, Vibhuti Khand, Lucknow. You can earn up to ₹15,000/month. 30 candidates will be hired for this role.

In the employer’s words

No Target No Sales Only Looking For Immediate Joining For Customer Service Representativewe Are Looking For A Dynamic Customer Service Representative For A Leading General Insurance Company To Deal With Customers Queries And Resolve Customer Complaintsrequirement:Min 102 Or Graduationshould Be Comfortable Speaking In Englishshould Be Between 18 To 32 Yrs Of Agesalary:For Exp. Candidate : Upto 15Kfor Freshers. Candidate : 13K Free Job Direct Company. Type : Domestic | Languages : English, Hindi

What you get

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone customer-first and polite

Job details

• Job location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Job type: Full time
• Openings: 30
• Timings: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Hiring.