B2B Appointment Fixing Customer Ser...

A new B2B Appointment Fixing Customer Ser... role is open at Direct Source, Malad West, Mumbai. There are 15 open positions. Salary is up to ₹30,000/month.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Easy Selection Hai Friends Grab This Opportunity. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Telugu, Punjabi, English, Malayalam, Tamil, Gujarati, Hindi, Kannada, Bengali, Marathi

Key responsibilities

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Telugu, Punjabi, English, Malayalam, Tamil, Gujarati, Hindi, Kannada, Bengali, Marathi
• You are polite and patient

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Vacancies: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.