Bank Of India Customer Service Proc...

Direct Source is looking for a Bank Of India Customer Service Proc... to join its team in Airoli, Mumbai. Freshers can apply. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

Note from the employer

Bank Of India Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and polite

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.