Customer Service Executives

Join Direct Source as a Customer Service Executives in Airoli, Mumbai. The team is filling 15 vacancies. You can earn up to ₹25,000/month.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Marathi, Bengali, Gujarati, Tamil, Telugu, Punjabi, Kannada, Hindi, English

What the job involves

As a Customer Service Executives, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Marathi, Bengali, Gujarati, Tamil, Telugu, Punjabi, Kannada, Hindi, English
• Someone patient and polite

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 15
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.