.Customer Service Process

A new .Customer Service Process role is open at Direct Source, Airoli, Mumbai. The pay goes up to ₹28,000/month. No experience? You can still apply. 15 candidates will be hired for this role.

In the employer’s words

Opening For Tira Cosmetics Customer Service Calling(Airoli Location) Hsc With Experience Min 6 Month E-Commerce & Customer Service Can Apply. Salary 20K In Hand 28K Ctc V4 Mandatory. Shift 9:00 Am To 7.00 (9 Hrs) With Rotational Off. Average English Required V4 Quality. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

The salary for this role is ₹20,000 – ₹28,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 15
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.