Customer Service Process

Direct Source is hiring a Customer Service Process in Malad, Mumbai. No experience? You can still apply. There are 20 open positions. Salary is up to ₹20,000/month.

In the employer’s words

Opening For Customer Service Process (Td Ihcl)Malad Locationhsc/Graduate Freshersalary Fresher 21000 Ctc 17000 Inhand/Experience 25000 Ctc 20000 Inhandshift Rotational 9Am-10Pm(Females) 24/7(Males) Any 9 Hrs 1 Rotational Weekoffexcellent English Communication Required V5 Qualitysalary Starts From Day One. Type : Domestic, Inbound | Languages : English, Hindi

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi
• A calm under pressure, patient attitude

Pay and perks

Compensation: ₹17,000 – ₹20,000 per month.

Position details

• Location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Openings: 20
• Work type: Work from office
• Working hours: Day Rotational Shift | One Rotational Week Off
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.