Easy Collection Calling

Direct Source wants to bring on an Easy Collection Calling for its Rabale, Mumbai team. 30 candidates will be hired for this role. The pay goes up to ₹15,500/month. Great for first-time job seekers.

Employer’s description

Easy Collection Calling Process Easy Selection Free Of Cost Job. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

Compensation: ₹13,000 – ₹15,500 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and patient

What you will do

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Rabale, Mumbai, Maharashtra
• Vacancies: 30
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.