Email Chat And Calling Process

Start your next role as an Email Chat And Calling Process with Direct Source in Thane, Mumbai. The pay goes up to ₹25,000/month. The team is filling 13 vacancies.

Employer’s description

Email Chat Calling Blended Process Outbound On Payroll Of (Shadi.Com Crm ) At Thane Locationhsc With Min 1 Year Of Experience In Sales Or Any Chat Experience Can Apply With Exllent Communication Salary 22,000 - 26,000 And Insensitive 24 7 Rotational Shift 6 Working Days Age 22 To 37 Salary Starts From Day One Salary Date 1 St Of Every Month. 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales, Inbound, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Your responsibilities

As an Email Chat And Calling Process, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Kannada, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales, Inbound, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu
• Someone patient and calm under pressure

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 13

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.