Hsc Customer Service Inbound Proces...

Start your next role as a Hsc Customer Service Inbound Proces... with Direct Source in Airoli, Mumbai. There are 20 open positions. Salary is up to ₹24,500/month.

In the employer’s words

Customer Service Inbound Process No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 10 To 7 Rotational Off Training Paid First Day Salary Easy Selection Hai Friends Grab This Opportunity. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Bengali, Kannada, Telugu, Punjabi, Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Bengali, Kannada, Telugu, Punjabi, Marathi, Hindi, English
• You are patient and customer-first

Compensation

You will be paid ₹20,000 – ₹24,500 per month.

Day-to-day work

As a Hsc Customer Service Inbound Proces..., your work will include:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Shift: 10 AM - 7.00PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.