Idfc Banking Process Collection Bpo

Join Direct source as an Idfc Banking Process Collection Bpo in Bhandup West, Mumbai. Salary is up to ₹14,000/month. The team is filling 10 vacancies. Freshers can apply.

Employer’s description

Opening For Idfc Banking Process Collection Campaign Hsc Passed Can Applysalary 14000/- Girlsfor Boys 13800/- Daily Incentives Can Earn Shift Timing 9:30Am To 7:00Pm All Rotational Week-Off Freshers Are Welcomelocation -Bhandup 10 Min Walking Distance From Station. Type : Outbound, Sales, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹13,000 – ₹14,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A polite, customer-first attitude

Job details

• Job location: Bhandup West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.