Idfc Simple Loan Calling Process

A new Idfc Simple Loan Calling Process role is open at Direct Source, Airoli West, Mumbai. There are 20 open positions. The pay goes up to ₹28,000/month.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity 0. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Malayalam, Telugu, Tamil, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Malayalam, Telugu, Tamil, Gujarati, Punjabi, Kannada, Bengali, English, Hindi, Marathi
• You are polite and calm under pressure

Salary and benefits

Compensation: ₹18,000 – ₹28,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Location: Airoli West, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Direct Source. It takes less than a minute.