Inbound Calling Process

Direct Source wants to bring on an Inbound Calling Process for its Ghansoli, Mumbai team. The pay goes up to ₹16,000/month. No experience? You can still apply. The team is filling 20 vacancies.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Openings: 20
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.