Inbound Customer Service

Looking for an Inbound Customer Service role in Thane, Mumbai? Direct Source is hiring now. 15 candidates will be hired for this role. The pay goes up to ₹18,000/month. Freshers can apply.

Employer’s description

Hiring Credit Saison Ibsales Ob/Ib9.30 Am To 6.30 Pm Sunday Fixed Off Hsc/Graduates Can Applyv3 Commsthane - Etplsalary 18K In-Hand Regards,Hr Shreeja. Languages : English

What you get

The salary for this role is ₹18,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Job details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15

Ready to start? Upload your resume and apply to Direct Source today.