Inbound Customer Service

Looking for an Inbound Customer Service role in Rabale, Mumbai? Direct source is hiring now. There are 20 open positions. No experience? You can still apply. The pay goes up to ₹18,000/month.

In the employer’s words

*Lic Insurance**Customer Service Process Rabale Location Walkable From Station**Graduation Is Mandatory**Freshers Experience Candidates Average English Required**Salary -19K Inhand Without Pf**Day Rotational Shift**Rotational Off**Salary Start From Day One.Salary Date Is 1St Of Every Month*. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and polite

Roles and responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Location: Rabale, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct source.