Inbound Customer Service

Direct Source is looking for an Inbound Customer Service to join its team in Thane, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹18,000/month. Great for first-time job seekers.

In the employer’s words

Opening For *Outbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm / 1Pm To 10 Pm.One Rotational Offmin Age 20 Years*Good English Communication Required*Immediate Joinner Required.

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Day-to-day work

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Complaint handling and Active listening
• Basic English
• Good English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Location: Thane, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.