Inbound Survey Calling Process

Direct Source is hiring an Inbound Survey Calling Process in Koparkhairne, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹22,000/month. Freshers can apply.

Note from the employer

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16000 To 18000 Inhand . Experience In Calling 18000 To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Type : Domestic, Inbound | Languages : Punjabi, Kannada, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, Gujarati, Inbound, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Punjabi, Kannada, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and polite

Salary and benefits

The salary for this role is ₹16,000 – ₹22,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Direct Source today.