Inbound Welcome Calling

A new Inbound Welcome Calling role is open at Direct Source, Bhandup, Mumbai. You can earn up to ₹18,500/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

*Opening For Dbs Welcome Calling Process Bhandup Location 1.3 Km From Bhandup Station**Hsc Passed + Good English Required (V4) Fresher Experience Both Can Do**Salary 18500/-**Shift 9:30Am To 7Pm Rotational Week Off* *Max Age 38 Easy Selection*. Type : Domestic

Salary

The salary for this role is ₹18,000 – ₹18,500 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic
• Good English
• Freshers can apply
• Type: Domestic

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Bhandup, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Direct Source today.