.Kotak Calling Process

Direct Source wants to bring on a .Kotak Calling Process for its Thane West, Mumbai team. Salary is up to ₹23,000/month. Freshers can apply. The team is filling 15 vacancies.

In the employer’s words

Opening For Kotak Credit Card Calling Sales Process ( Thane Kasarwadavali Location 40 Min From Station Thane ) Pick Drop Facility From Thane Stationaverage English Communication Required. V3 Quality . Fresher Experience Both Will Do .Salary 15000 To 18000 Inhand For Fresher Depends On Communication 6Month Bpo On Paper Experience 23200 Ctc 18000 Inhandshift 10 Am To 7.30Pm . Sunday Fix Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Domestic, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹15,000 – ₹23,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Openings: 15
• Work mode: Work from office
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.