Kotak Collection Process Calling

Start your next role as a Kotak Collection Process Calling with Direct Source in Malad West, Mumbai. No experience? You can still apply. You can earn up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

*Opening For Kotak Collection Process Hardcore Recovery Of Defaulter Customer Criteria*Hsc Passed With 6Th Month Experience In Collection*Should Be Able To Take Work Pressure And Should Be Able To Take Pressure*Shift Timing : 9Am To 6Pm *Salary 13K To 18K Net + Incentive ( Depending Upon Experience)*Month End Sunday Working* Free Job Direct Company. Type : Outbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Hindi, English
• A customer-first, patient attitude

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.