Magma Inbound Process

Direct Source is looking for a Magma Inbound Process to join its team in Airoli, Mumbai. The pay goes up to ₹19,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Opening For Magma Inbound Customer Service Process Airoli Location Graduate Fresher Or Experience Both Can Apply Shift : 9.30Am To 6.30Pm & 10Am To 7Pm.With Rotational Week Off Above Average English V3 Quality To V4 Quality Required Salary Fresher 15000K Inhand . Experience 16K To 19K In Hand Salary Start From Day One. Salary Date Is 1St Of Every Month. Type : Outbound, Domestic, Inbound

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Domestic, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• You are polite and customer-first

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What you get

You will be paid ₹15,000 – ₹19,000 per month.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.