Nyka Customer Service

Looking for a Nyka Customer Service role in Airoli, Mumbai? Direct Source is hiring now. Salary is up to ₹23,000/month. There are 25 open positions.

Pay and perks

Compensation: ₹15,000 – ₹23,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Active listening, CRM tools, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.