Pure Customer Service Thane

Direct Source has an opening for a Pure Customer Service Thane based in Thane, Mumbai. Great for first-time job seekers. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

*Hiring One Assist Customer Service**No Pursuing Candidates*Pure Customer Service Thane *Versant - 4*Hsc & Graduates *General Salary 19630 In-Hand 25- Ctc**Linguistic Salary- 21K Inhand 26K Ctc*1 Rotational Offday Rotational For Females *Day & Afternoon Shifts For Males* Freshers Can Applyetpl-Centralized Pick Up & Drop From Thane S. Type : Inbound, Domestic, Sales, Outbound | Languages : Malayalam, Kannada, Tamil, Gujarati, Telugu, Bengali, Punjabi, Marathi, Hindi, English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Languages: Malayalam, Kannada, Tamil, Gujarati, Telugu, Bengali, Punjabi, Marathi, Hindi, English
• A patient, customer-first attitude

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.