Simple Customer Service Calling

Direct Source is looking for a Simple Customer Service Calling to join its team in Airoli, Mumbai. The pay goes up to ₹18,000/month. Freshers can apply. 20 candidates will be hired for this role.

Note from the employer

Simple Telecalling For Inbound Process With Easy Selection. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What you will do

• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.