Simple Outbound Process

Direct Source is looking for a Simple Outbound Process to join its team in Thane West, Mumbai. The team is filling 10 vacancies. Salary is up to ₹22,000/month.

Note from the employer

Opening For Kotak 811 Outbound Banking Sales Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station Average English Communication Required. V3 Quality Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 21000 In Hand Shift 9.30 Am To 7Pm . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English

Salary

You will be paid ₹21,000 – ₹22,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English
• Someone customer-first and patient

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 7pm | Monday to Saturday
• Openings: 10
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.