Yes Bank Hiring Customer Care

Direct Source wants to bring on a Yes Bank Hiring Customer Care for its Thane West, Mumbai team. Salary is up to ₹26,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

Hiring Yes Bank Inboundpure Customer Service Versant 4 Onlygraduation Mandatory Salary 18 To 21 In-Hand 26 Ctc Max 1 Rotational Offday Rotational Shiftsfreshers Can Applyetpl-Centralized Pick Up & Drop From Thane Station Immediate Joinerjoining Date 20Th Octoberrequirement - 20. Type : Domestic, Inbound | Languages : Malayalam, Tamil, Marathi, Hindi, Kannada, Gujarati, Telugu, Bengali, Punjabi, English

Salary

Compensation: ₹18,000 – ₹26,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Tamil, Marathi, Hindi, Kannada, Gujarati, Telugu, Bengali, Punjabi, English
• You are calm under pressure and polite

What you will do

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.