Associate Bpo Executive

Looking for an Associate Bpo Executive role in Thane, Mumbai? Directsource is hiring now. Salary is up to ₹24,000/month. There are 30 open positions. Freshers can apply.

In the employer’s words

We Have Openings For Customer Service/ Sales / Collection/ Kindly Share Your Cv On Given Contact For Complete Details. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹15,000 – ₹24,000 per month.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Directsource today.