Associate Bpo Executive

Directsource is hiring an Associate Bpo Executive in Airoli, Mumbai. There are 30 open positions. The pay goes up to ₹22,000/month. Freshers can apply.

Note from the employer

Opening For Easy Telecalling/ Kindly Share Cv For More Information. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, patient attitude

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.