Customer Support Executive

A new Customer Support Executive role is open at Directsource, Thane West, Mumbai. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 30 vacancies.

Note from the employer

*Opening For Needed Candidates*..Customer Support Executives Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Type : Inbound, Domestic, International | Languages : Kannada, Bengali, Telugu, Gujarati, Malayalam, Tamil, Punjabi, Marathi, Hindi, English

What you get

You will be paid ₹15,500 – ₹30,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, International and Kannada
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Kannada, Bengali, Telugu, Gujarati, Malayalam, Tamil, Punjabi, Marathi, Hindi, English
• A confident, self-motivated attitude

Roles and responsibilities

Your main tasks will be to:

• Identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• You'll explain products and offers clearly and handle objections.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Directsource. It takes less than a minute.