Easy Calling Process

Directsource is hiring an Easy Calling Process in Bhandup West, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

Simple Telecalling Process Inbound Outbound. Type : Domestic, Inbound, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and polite

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Bhandup West, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20
• Job type: Full time

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