Shadi. Com Hni Process

Directsource is looking for a Shadi. Com Hni Process to join its team in Thane, Mumbai. Salary is up to ₹50,000/month. There are 30 open positions.

In the employer’s words

*Shadi.Com Hni Process (Thane, Wagle Estate)Outbound Customer Service Hni Clients Salary Up To 40,000 50,000 (In Hand) Day Shift Two Rotational Off* Graduate Candidates (Age 23+) With Excellent Communication Skills Minimum 2+ Years Of Outbound Customer Service Experiencemust Be Able To Handle Hni Customers Pickup And Drop From Thane Station. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English

Roles and responsibilities

As a Shadi. Com Hni Process, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English
• Someone calm under pressure and polite

Salary

You will be paid ₹35,000 – ₹50,000 per month.

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Working hours: Day Shift | 2 rotational off
• Work mode: Office-based
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.