Simple Collection Process

A new Simple Collection Process role is open at Directsource, Rabale, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Simple Collection Process For Outbound Process. Type : Domestic, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Salary

You will be paid ₹18,000 – ₹20,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Rabale, Mumbai, Maharashtra
• Openings: 20
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Directsource.