Collection Agent

Start your next role as a Collection Agent with Disha Ornaments in Raviwar Peth, Pune. You can earn up to ₹50,000/month.

Salary and benefits

Compensation: ₹10,000 – ₹50,000 per month.

Your responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Verbal communication, CRM tools
• Male Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Quick facts

• Location: Raviwar Peth, Pune, Maharashtra
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Disha Ornaments. It takes less than a minute.