Team Coordinator

Join Ditto Mart as a Team Coordinator in K K Nagar, Chennai. There are 2 open positions. Salary is up to ₹20,000/month.

Note from the employer

We Are Seeking An Experienced And Motivated Team Leader To Manage And Guide A Team Of Telecallers In Achieving Sales Targets. The Ideal Candidate Will Be Responsible For Monitoring Team Performance, Providing Coaching And Support, And Ensuring High Levels Of Customer Engagement And Sales Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Tamil

Salary

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Tamil
• Someone customer-first and calm under pressure

Job details

• Job location: K K Nagar, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Ditto Mart reviews applications regularly.