Telecalling Executive

Ditto Mart has an opening for a Telecalling Executive based in K K Nagar, Chennai. Salary is up to ₹15,000/month. 5 candidates will be hired for this role.

Employer’s description

No Target---Fixed Salary + Incentive---Immediate Joining---Flexible Work 9.30 Am - 6.30 Pm---Promotion Opportunity---You Only Speak With Interested Customers. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Tamil

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Outbound, Sales and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Tamil
• A patient, calm under pressure attitude

What you will do

As a Telecalling Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Work location: K K Nagar, Chennai, Tamil Nadu
• Work mode: Office-based
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Ditto Mart.