Telecaller

A new Telecaller role is open at Divine Industries, Ramgarh, Ludhiana. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Active listening, Complaint handling, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are patient and customer-first

Position details

• Work location: Ramgarh, Ludhiana, Punjab
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Divine Industries.