Service Coordinator

Divine Trade & Service Hub has an opening for a Service Coordinator based in Nayagaon, Chandigarh. The team is filling 2 vacancies. You can earn up to ₹10,000/month.

Note from the employer

We Need A Coordinator For After Sales Service Operations With Brands .Candidates Have Good Communication Skills Along With A Good Knowledge To Operate The Computer And Ms Office .Only Female Candidates Preferred. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Punjabi

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Punjabi
• Someone polite and calm under pressure

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

Salary

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Job at a glance

• Work location: Nayagaon, Chandigarh, Chandigarh
• Vacancies: 2
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Divine Trade & Service Hub today.