Telecaller

A new Telecaller role is open at Divya Rishi Sanasthan, Pitam Pura, Delhi. Great for first-time job seekers. Salary is up to ₹15,000/month. The team is filling 15 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Typing speed, Active listening, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Job at a glance

• Job location: Pitam Pura, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Divya Rishi Sanasthan.