Receptionist Cum Telecaller

Divyalok Enterprises has an opening for a Receptionist Cum Telecaller based in Mathura. Salary is up to ₹12,000/month.

Note from the employer

We Are Looking For A Clear-Spoken, Energetic, And Result-Oriented Telecaller To Join Our Growing Team. In This Role, You Will Be Responsible For Reaching Out To Potential Customers, Introducing Our Products/Services, And Driving Sales Or Scheduling Appointments.An Ideal Candidate Should Possess Excellent Communication Skills, Convincing Power, And A Positive Attitude Toward Handling Customer Queries. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone customer-first and polite

Roles and responsibilities

As a Receptionist Cum Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Position details

• Job location: Mathura, Uttar Pradesh
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1

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