Telecaller

Divyashri Wellness is hiring a Telecaller in Rohini, Delhi. The team is filling 10 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, Typing speed, Complaint handling, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Location: Rohini, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Sunday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Divyashri Wellness.