Punjabi Telecaller

Dixit Services wants to bring on a Punjabi Telecaller for its Sector 63 - Noida, Delhi team. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Telecaller. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Salary

Salary: ₹15,500 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Location: Sector 63 - Noida, Delhi, Delhi
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 am - 6:00pm | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Dixit Services.