Team Leader - Operations

Start your next role as a Team Leader - Operations with Dj Financial Services in Governorpet, Vijayawada. The pay goes up to ₹20,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Someone customer-first and polite

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job details

• Job location: Governorpet, Vijayawada, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Dj Financial Services reviews applications regularly.